Terms & Conditions

PRODUCT RETURNS AND PROCEDURES RELATED TO THE RIGHT OF WITHDRAWAL


Seller warrants that buyer has the right of with drawal from the agreement by refusing the goods or services within 7 days of signing the agreement and delivery of goods without any civil or criminal liability and seller will take back the goods upon receiving the notice of withdrawal. The notice of withdrawal and other notices related to the withdrawal can be sent to the seller with the communications channels provided above. HEREBY ANATOLICA IS NOT A PART OF THIS DISTANT SALES AGREEMENT THEREFORE ANATOLICA CANNOT BE DEMANDED OF RIGHTS OF WITHDRAWAL OR REQUEST FOR REFUND.

In order to use the right of withdrawal in accordance with the provisions of the legislation seller within this period must be notified. In case of using the right of withdrawal: a) the product which was delivered to the buyer or the specified third person must be returned b) within the 7 days, the box of the product, packaging, if it has any standard accessories and any other products that it was gifted along with must be returned undamaged and completely. In the following 10 days after the notice of withdrawal is received the payment is fully refunded back to the buyer in the method of payment used originally. While the goods are returned to the seller, the original invoice sent to the buyer must also be returned. Return shipping is to be paid for by the seller. The return portion of the bill, which will be returned with the product will be completed and signed by the recipient when returning.

The right of withdrawal cannot be used in the following cases:

a) Service agreements that are being executed due to the confirmation of the consumer before the right of withdrawal period is over

b) Price of contract relating to the goods specified in the stock exchange or other organized markets

c) Contracts regarding the delivery of items specially modified towards the personal requests of the consumer, items by nature is not suitable to return, items with a possibility of expiration or decomposing easily

d) Provided that the package was opened by consumers, the audio or video recordings, software programs and contracts for computer consumables

e) Newspapers, contracts for the delivery of periodicals such as magazines

f) Contracts for the performance of services for lottery and betting

g) Contracts relating to the non-financial goods delivered instantly to the customer and services that are executed instantly in the electronic environment.


WARRANTY

Within the conditions stated below products that are used appropriately and used properly according to its manual are under warranty against production errors for 2 years. Seller's warranty liability applies only to consumers within the scope of Law No. 4077. The provisions of the Turkish Commercial Code shall apply to works of a commercial character.